Privacy Policy Frequently Asked
No. We do not sell, rent or trade your personal information. Data is shared only with payment processors to complete deposits and withdrawals, and with authorities where local law requires it. Your gaming habits and contact details remain confidential within our platform.
We retain transaction history for seven years for tax compliance and fraud prevention. You can view all your DANA, OVO, GoPay and QRIS deposits and bank transfer withdrawals in your account statement at any time; records do not disappear after a set period.
Your account can be closed through Settings; personal game history and payment records are archived but not deleted, as local law requires them for seven years. You may request anonymization of your name and email while records remain on file.
When you deposit via DANA, OVO, GoPay or QRIS, your banking credentials are processed by licensed payment gateways, not stored on our servers. All communication between your device and our platform uses TLS 1.2 encryption to prevent interception.
Yes. Submit a data access request through live chat or email with your account username. We will send you a secure download of all records, including your profile, transaction history and game logs, within 10 business days.
Essential cookies keep you logged in and detect fraud; these cannot be disabled without losing account access. Performance and marketing cookies track how you use the lobby and can be turned off in your browser settings without affecting gameplay.
Reach our support team via live chat (08:00–23:00 Indonesia time, seven days a week) or email. Include your account username and a description of your concern; response time is typically 24 hours or less for privacy requests.
